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Q:
How do I find the version number?
A: The version number is located in the About section
of the Help menu in each module as well as on the login screen.
Q:
Is there a backup function?
A: Yes, the backup function is included as part of
the Administrator System Utilities program, Utility1.
Q:
Does the system handle accounting functions?
A: Yes, the system includes an Accounts Payable and
General Ledger module.
Q:
Do I have to run the General Ledger if I run the Accounting
Manager?
A: No, the Accounting Manager module can run independent
of the General Ledger.
Q:
Does the system have mail merge capabilities?
A: Yes, the system works in conjunction with Microsoft
Word and WordPerfect to perform the mail merge function.
Q:
Can I make global changes to the database for such things
as Handling Attorney?
A: Yes, a Table Replace function that allows the user
to globally change table driven items is included as part
of the Administrator System Utilities program, Utility1.
Q:
Can I do my 1099's on magnetic media?
A: The system integrates with a third party application
for performing that function.
Q:
Can I run multiple databases with a single program?
A: Yes, this is accomplished by changing the desired
database location in the initialization file. Programs to
expedite this function are contained in the system.
Q:
Is it possible to recover a damaged data file?
A: Yes, many times a file can be repaired by running
the Compact/Repair function that is included as part of the
Administrator System Utilities program.
Q:
Can I merge the financial transactions of two vendors together?
A: Yes, there is a merge vendor function included as
part of the Administrator System Utilities program, Utility1.
Q:
How do I change the primary plaintiff or defendant on a case?
A: From the Case Detail profile, point and right click
on desired primary plaintiff or defendant name. Answer "yes"
when prompted to change.
Q:
How do I correct the vendor financial totals?
A: There is a "YTD ReCalc" function included
as part of the Administrator System Utilities program, Utility1.
Q:
Can my workstation check for updates and automatically install
them?
A: Yes, this is part of the "AutoUp" program
provided with the system. When the auto update feature is
executed (Normally as part of the System Startup), The Plaintiff
Law Office Software will check the current version installed
on the machine and compare with the latest version available.
Each update file that needs to be installed will be listed
in a window. The user has an option at this point to Run the
update or Exit the program.
Q:
When I purge the Accounting Manager of prior year transactions,
what effect does this have on the open cases.
A: The Case Management module maintains its own transactions.
Therefore, there is no effect on an open case.
Q:
Are there any changes to my file server when I install The
Plaintiff Law Office Software?
A: A registry change is necessary ONLY when any workstation
operating system is Windows 2000, Windows NT or Windows XP
AND the file server is Windows NT, Windows 2000 or Windows
2003.
Q:
Can a UNC (Universal Naming Convention) address be used as
well as a letter for drive mapping.
A: Yes, The Plaintiff Law Office Software will work
with either.
Q:
How do I change the Plaintiff or Defendant name?
A: From the Plaintiff or Defendant profile, point and
right click on the heading "Plaintiff Name" or "Defendant
Name" that will appear in blue.
Q:
Can I design my own reports?
A: Yes, users can design their own reports via the
third party software package Crystal Reports.
Q:
What is the difference in the two types of check marks when
marking my checks in the checkbook as having cleared the bank?
A: When using the Cleared Item Report in addition to
the Bank Reconciliation it is necessary to mark the items
with a different status than cleared. This is indicated with
the standard check mark . An item that has cleared and is
to be listed on the Cleared Item Report is indicated by a
check mark with a line.
Q:
Can I export The Plaintiff Law Office Software data to other
formats?
A: Yes, any report in the system can be exported in
various formats including but not limited to Adobe Acrobat
(PDF), character separated, comma separated (CSV), data interchange
(DIF), Excel (XLS), HTML, Lotus, ODBC, Paginated text, Rich
Text (RTF), tab separated text, tab separated values, text
and Word for Windows document.
Q:
What is meant by the term "concurrent users"?
A: This term refers to the number of users signed into
The Plaintiff for Law Office Software at the same time.
Q:
Can I synchronize my PDA with The Plaintiff Law Office Software?
A: Yes, the scheduler module contains the function
for synchronizing the Personal Address Book, Scheduler and
ToDo Items with most Palm OSs.
Q:
Can I create shortcuts on my desktop for modules in addition
to the Case Management?
A: Yes, each module is designed to launch independent
of the other. To add a shortcut, right click on your desktop,
choose New and Shortcut, then browse to the c:\wplaint directory,
select the appropriate directory, then select the program
file for each short cut.
Q:
What is a vendor primary General Ledger number?
A: This is the General Ledger account number that a
majority of entries for this vendor would be coded. It is
a default value that will appear during data entry. The user
has the ability to override this value.
Q:
Will the system warn me when an expense is on either a closed
case or will result in total expenses exceeding the specified
cost limit?
A: Preferences can be set in the Accounting Manager
program to force the system to check for the exceeding of
the cost limit as well as whether the case is closed. The
system not only will warn but also will allow the expense
provided this preference is selected.
Q:
How do I get my outstanding checks into The Plaintiff for
Law Office Software initially?
A: The Accounting Manager program has an "Open
Item Load" option for this function. From the menu bar,
select Edit, System Tables and Open Item Load.
Q:
I incorrectedly voided a wrong check. Can I un-void it? If
so, how?
A: To correct an incorrectly voided check, you must
delete the check from the Checkbook and then re-enter with
same information.
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